Refund policy

A Buyer can seek cancellation of an order if Wild DeZigns receives the Buyer's request for cancellation within 24 hours of placing the order. Requests to cancel orders can be emailed to wilddezigns1@gmail.com. 

Because the products from Wild DeZigns are custom printed when ordered, refunds, returns and exchanges of these items are not accepted for the buyer's incorrect choice of size, color, or dislike of design/change of mind. 

Further, if the Buyer provides an incorrect shipping address at checkout and does not receive the item, Wild DeZigns will not accept a claim for these lost items.

However, Wild DeZigns does accept claims if the customer receives damaged, defective, or misprinted items. The damaged, defective or misprinted item does not have to be mailed back or returned by the Buyer.

If you receive a clothing item that is damaged, defective, or misprinted, you have 30 days after receiving the item to photograph the damaged product and submit a claim.

After your item is delivered, you will receive an email asking you to rate your satisfaction with that item. If you wish to make a claim for a damaged, defective, or misprinted item, you will have the opportunity to submit a claim at this time.

If you wish to file a claim for a damaged, defective, or misprinted item immediately, please send a request to wilddezigns1@gmail.com.   Please provide your name, email, and order number. A link to file a claim will be emailed to you.  You will be required to submit a photo of the damaged, defective, or misprinted item with your claim.

The Buyer will be notified whether the claim was accepted or rejected via email. If the claim is accepted, the Buyer will receive a reprint of the item originally ordered that was damaged, defective, or misprinted or the Buyer will receive a refund of the price of the item.